Delete your DSAT School account

This page is for people who use the DSAT School app (iOS and Android) or the DSAT School website (app.dsatschool.com), run by DSAT School. It explains how to delete your account and the personal data that goes with it.

• In the app: open Profile, then Delete account.
• On the website: sign in at app.dsatschool.com/settings, go to Profile & settings, then Delete account.

You confirm with your password (or a code we email you if your account has no password) and by typing DELETE. You are signed out at once and your data is erased automatically within minutes.

Email info@dsatschool.com from the address on the account, with the subject "Delete my DSAT School account", and tell us the name on the account. We check that the request is yours (we may ask you to reply from the account email or to confirm a detail only you would know) and delete the account within 30 days.

Your name, email address, phone number, photo and profile details; your notes, bookmarks, quiz and flashcard history, questions and answers you posted, assignment submissions and the files you uploaded; your messages, voice notes and files sent to mentors and instructors; your device tokens and notifications; your XP, streaks and rewards; your goals, scores and shared links with mentors; and the name, contact and parent details on your enquiry in our admissions system.

Order, payment and invoice records (amounts, dates, gateway references) are kept because we must maintain our accounts. They no longer carry your name, phone, email or address. Certificates we issued stay verifiable by their code, with your name removed. Statistics that do not identify you, such as course enrolment and attendance counts, are kept.

Mentors keep their own session records and reports. After deletion they refer to a deleted account, not to you.

• Deleting your account cannot be undone, and your course access ends.
• Deleting an account does not refund purchases. Contact us first if you want to ask for a refund.
• You can create a new account with the same email address afterwards.
• Instructor, mentor and staff accounts are removed by our admin team: email info@dsatschool.com.

Write to info@dsatschool.com or call +880 1766-966772. See also our Privacy Policy.